Order Process

Ordering equipment for an event can be complex. With our on-line ordering and our expert sales staff we’ve made is smooth and reliable. Simply create a draft order and add all the products you want at your event from our vast inventory. When you're done, submit the draft order and one of our knowledgeable sales people will review your request. From that point on, the salesperson will coordinate with you on all the details and handle any changes you need to make to the order.

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Draft Orders

You can think of Draft Orders as your online shopping cart. Best of all, you can have multiple Draft Orders at one time in case you’re working on more than one event. Simply pull down the menu next to the truck icon to choose which Draft Order you'd like to edit. When you’re ready, you can submit your Draft Order to our sales staff.

Pending Orders

After you’ve submitted your Draft Order it will show up in your list of Pending Orders. At this point, a sales person will review the order and contact you about details and payment. You can review the contents of a Pending Order at any time. If you need to make a change, contact your sales person, and they’ll take care of that for you.

Confirmed Orders

When your sales person has everything they need, and the equipment you want has been reserved, your order will be moved to the Confirmed Order list. You can review the order at any time. Please contact your sales person to make changes.

Past Orders

You can review the details of your Past Orders from this tab. You can also copy Past Orders to use them as a starting point for a new Draft Order. Payments can be made for any past order with outstanding balances.

Unpaid Orders

This page lists all your orders with outstanding balances. Payments can be made online with a credit card or ACH. A processing fee may be required for credit card payments.